If you own a domain and want to connect it to your SITE123 website, it can be easily done. First, make sure your website has a Premium Package or Upgrade Your Website.
To connect your own domain, follow these steps:
Go to your website Dashboard.
Click the Domain button and select Set Unique Domain from the list.
Click Add Existing Domain and enter your domain.
When connecting your domain from another provider, you will probably get the Domain Not Active message. It means that you need to point the records of your domain to SITE123 servers for the domain to be active.
These two records are responsible for domain redirection, and changing them is the easiest and quickest way to connect your domain to your website.
Log in to your domain registrar panel and make the following changes:
Create a CNAME record for WWW, pointing to ssl.site123.com
Create an A record for @ (empty), pointing to the following IP address: 54.76.177.85
Alternatively, we can edit CNAME and A records for you. Click the DO IT FOR ME button and fill in the form.
Name Server records determine where all other DNS records will be managed.
If you complete this step and change NS records, the management of your domain records will be done through the SITE123 domain panel.
To manage your DNS records with SITE123, point your domain NS records to the following:
ns1.enter-system.com
ns2.enter-system.com
Note: Changing NS records will deactivate any external services connected to your domain, like email accounts and sub-domains. The change can take up to 72 hours to update, and afterward, you will need to update MX records in the domain panel to activate your external email accounts.
You can transfer your domain's management directly to SITE123.
To start the transfer process, contact your current provider and ask them to unlock your domain and provide you with a release code (EPP or Auth), which you'll need to send to us. Then follow these steps:
Go to your website Dashboard.
Click the Circular Account Button on the top of your dashboard screen.
From the drop-down menu click Domains.
From the side menu choose Transfer Domain
Type in your Domain Name, select the appropriate Domain TLD (for example .com, .net, .org ), and click Transfer.
Fill in the required information and submit the form.
The transfer process can take between 5-7 days to complete until the registrar confirms the transfer.
If there are any issues in the process our domain team will email you, please make sure your email address is properly entered.
👉 Note: This function is for transferring a domain under SITE123 management only.
Do not use this if you wish to transfer an existing domain to an external service provider.
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